Last updated: July 2026
Nataraja Residency ("we", "us", "our") operates this website and accepts hotel bookings and payments through it. This Privacy Policy explains what information we collect from our guests, how we use it, and the measures we take to protect it. By using this website or making a booking with us, you agree to the practices described in this policy.
We collect information that you provide directly to us when you make an enquiry or a booking, including:
When you make a reservation through our website or over the phone, we record the details of your booking — including room type, dates of stay, number of occupants, and any special requests — in order to confirm, manage, and provide the services you have booked. This information is retained for as long as necessary to fulfil the booking and to comply with our legal and accounting obligations.
All online payments made through this website are processed securely by Razorpay, a licensed and RBI-regulated third-party payment gateway. We do not store your full card number, CVV, UPI PIN, or net banking credentials on our servers at any point. Razorpay handles the encryption, authorisation, and settlement of all transactions in accordance with PCI-DSS security standards. We only receive confirmation of payment success or failure, along with a transaction reference, for the purpose of matching payments to bookings.
Our website may use basic cookies to remember your preferences and to help our pages load and function correctly. Cookies do not collect personally identifiable information about you and are used solely to improve the browsing experience. You may disable cookies through your browser settings, though some parts of the website may not function as intended if you do so.
We take reasonable technical and organisational measures to protect the personal information you share with us from unauthorised access, alteration, disclosure, or destruction. Access to guest information within our team is limited to staff who need it to process bookings and provide services. While we take security seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
The information we collect is used only to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Our online payment processing is handled by Razorpay Software Private Limited. When you choose to pay online, you will be redirected to or interact with Razorpay's secure payment interface, which is governed by Razorpay's own privacy policy and terms of service. We encourage you to review Razorpay's policies for further details on how your payment data is handled.
You may contact us at any time to request access to, correction of, or deletion of the personal information we hold about you, subject to our legal obligation to retain certain booking and financial records for statutory periods.
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Nataraja
Residency